Frequently Asked Questions

Frequently Asked Questions

To answer questions about entering into a fixed term Assured Shorthold Tenancy Agreement with Carlain Property for 2023-24

What do I need to do? First: - If you are a new Carlain Property Tenant, set-up an Account on Click & Let at www.clickandlet.co.uk. This creates your application form. You also sign Tenancy Agreement. Please note that signature of the Tenancy Agreement confirms your agreement to rent the property. You also set up rent payments for your tenancy. You provide a form of suitable ID to comply with the Tenant’s 'Right To Rent' and you need to read the 'How to Rent Guide' (view here). All your documents will be accessible within your account on Click & Let at www.clickandlet.co.uk. Should you withdraw from the tenancy at any time after signing it, including between signing the Tenancy Agreement and the Commencement Date, you remain liable for the rent payable. You will be released from your obligation to pay the rent due if you find a replacement tenancy member for the remainder of your tenancy, with the consent of your housemates (no-one already signed up with Carlain Property for 2023-24 counts as a replacement!).

Do I need to pay anything? Yes. On signing the Tenancy Agreement, you pay a deposit of (typically) £300 per person. Your deposit will be insured with Tenancy Deposit Solutions Ltd trading as my|deposits (TDSL) www.mydeposits.co.uk and we will provide you with a copy of your insurance certificate.

When do I pay the rent? Normally the first rent payment is due on 1st July. The remaining rent payments are then normally due on 1st August, 1st September, 28th October, 28th January and 28th April. The rent payments and dates are detailed in the Schedule of Rent Payments attached to the Tenancy Agreement.

What if somebody will pay the rent for me? If a Tenant’s parent or guardian will pay the Rent, we will contact them to ask them to set up payments.

Do I need a Guarantor? Yes. We write to each Tenant’s parent or guardian asking them to complete and return a Guarantor Form. Every Tenant must provide a completed Guarantor Form before they move into a property.